Frequently Asked Questions

It's simple! Upload your child's photo, choose a theme and style, and our AI creates a personalized storybook. Download your digital book as a PDF and listen to the audio story in the app.

Your personalized e-book is ready in ~15 minutes. You’ll receive an email with a download link as soon as it’s ready.

Yes. Pick a ready-made theme and add your character photos. You can also steer the story using the optional "story idea" and "custom requests" fields in the flow (content must meet our moderation guidelines).

We offer listening/reading age bands of 0–1, 1–3, 3–5, and 6 years and up. Story length and vocabulary are tuned to the band you choose.

Yes, you can upload up to 5 character photos per book. These can include your child, family members, pets, or toys.

Your digital book is a downloadable PDF e-book. In the book viewer you can listen with read-aloud (TTS), and when ready you can download the audio story as an MP4.

Your reference photo is processed only while illustrations are generated; the original file is removed from our systems when production is complete. We do not keep your child's real photo in the story—only a cartoon-style illustration. See our Privacy Policy for data processing and subprocessors.

Your e-book is saved as a PDF in your account and can be downloaded or shared anytime. You can edit text and images from Book Settings.

Yes. E-book orders are offered in your local currency based on your location; PDF download and the web reader work from anywhere with an internet connection.

Clear, well-lit, front-facing photos where the face is easy to see work best. Avoid hats or glasses that fully hide the face, and very small or blurry faces in the distance, as they can reduce illustration quality.

Our API providers commit that content sent through the service is not used to train their models for general model improvement; details are in the Privacy Policy.

Personalized e-books are subject to statutory exceptions to the right of withdrawal. Remedies such as reprint or refund apply mainly to production or delivery errors on our side. See the Refund & Quality Policy page for the full list.