Help Center
Guides for the most frequently asked topics are below. If you can't find what you need, reach out.
How to Create a Book?
- Click "Create Your Book" from the homepage or top menu.
- Enter your child's name, age, and story preferences.
- Upload your child's photo for the character (required).
- Write a story seed (short idea) and press "Create".
- The AI prepares your book within minutes; it will appear in your library when ready.
Character Image & Regeneration
A child photo is required when you create a book so the character can be personalized. After your book is ready, if a page image isn’t quite right, you can regenerate or edit that page’s illustration from Book Settings.
Editing AI-Generated Content
Because the story and illustrations are created by AI, occasional small errors in text or images can occur. From the Book Settings page you can edit page texts and fix or regenerate any image. If an issue persists after editing, contact us and we'll help.
Orders & Payment
- You can pay securely by credit/debit card on the checkout page.
- Digital (e-book) orders are added to your library instantly after payment confirmation.
- Track your orders under My Library → My Orders.
- For cancellations and refunds, see our Refund Policy.
How Do I Access My Book?
Purchased e-books are linked to your account. From your Library page you can open, download as PDF, or listen in audio story mode. Access requires being logged in to your account.
I'm Having a Technical Issue
- Refresh the page and try again.
- Try a different browser or private/incognito window.
- If the issue persists, let us know via the contact section below — sharing the error message and steps helps us assist faster.